Builing Rapport

 

This are my answers to the Building Rapport's quiz:

Building Rapport

I want to look at building rapport, to examine how to build close professional relationships.

Now, I’m sure you are asking: “What exactly do you mean by rapport?” Well, for me rapport is a kind of between people, a sort of emotional connection, a positive relationship in which there is a deep understanding and liking. We often say people who have rapport are on the same wavelength they are even .

Now the key question to ask is: “Can we learn rapport skills?” And I think yes and I’d like to look at two specific .

The first is . Now this means your behaviour to the behaviour of others, becoming . It could mean using the same words, which others use when you talk. So someone says to you “It’s a good solution” you say “Yes I agree it’s a good because…” rather than “Yes, that’s an interesting idea”. So this mirroring of words has a real on your partner. It makes him feel that you understand and his reality. But all this demands a lot of and a lot of from your side, careful observation, careful listening and very careful control of what you say and how you say it. You need to do the same with , to communicate with a similar of voice, speed of speech, arm movements, even the way you sit. And this is not copying or to . I see it as a really positive effort to be and to connect to another human being so that you can really work together effectively.

The second technique is what I call positive . Now this means saying and doing things so that the other person will develop a similarly positive . It means for example talking about the future rather than the past. It means focusing on people’s rather than their weaknesses. It means bringing energy and to the way you communicate to create the same mindset in your . And you’ll see whether you’ve been successful. If the other person begins to talk and think like you, to move with your energy, you have rapport.

But be patient rapport building is a set of skills which can take time to . But, if you can develop these skills you’ll really have the power to build the you need to do business very effectively.